Bitget Restricts Use of AI Tools After Troubling Results and Negative User Experiences

• Bitget has decided to limit the use of AI tools due to false information and negative user experiences.
• The exchange conducted a survey which found that traders have had negative experiences with using AI chatbots.
• Gracy Chen, Bitget’s managing director, noted that AI tools lack the human touch necessary to interpret market nuances and trends accurately.

Bitget Restricts Use of AI Tools

Crypto derivatives exchange Bitget has decided to limit how much it uses artificial intelligence (AI) tools like ChatGPT due to the potential for misinformation, problematic results, and negative user experiences.

Survey Finds Negative Experiences With AI Chatbots

The decision comes after the exchange conducted a survey which found that crypto traders have had negative experiences with using AI chatbots. According to Blockworks, Gracy Chen, Bitget’s managing director, said that the exchange wants to prioritize “a blend of human expertise and technological innovation” going forward.

Lack Of Human Touch Necessary For Accurate Interpretation

Chen also pointed out that humans remain indispensable when it comes to understanding complex markets as AI tools lack the human touch necessary for accurate interpretation. She added that these tools are only as effective as their latest update, training, and data they were fed on.

AI Not A Replacement For Professional Financial Advice Or Own Research

Chen also noted that AI should never be relied on as a replacement for professional financial advice or own research: “It’s essential to remember that these tools, while powerful, are not infallible.”

Society’s Understanding Of Artificial Intelligence Is Still At A Nascent Stage

Chen further stated that society’s understanding of artificial intelligence is still at a nascent stage: “The crypto landscape is complex and ever-changing; it requires keen human insight and intuition to navigate its many twists and turns.”

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